FAQs

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Frequently asked questions

Each Aniqa Collections piece is carefully handmade to order, ensuring the highest level of craftsmanship and attention to detail.
Estimated delivery times:
• UAE: Approximately 2 weeks
• International: Approximately 3–5 weeks

Once your order has been shipped, you will receive a tracking link via email so you can monitor your delivery.

As each item is handmade specifically for your order, we generally do not accept returns or exchanges.

However, in rare cases where an exception may apply, please review our Returns & Exchanges page for more information.

If you receive an incorrect size or a damaged piece, please contact us within 48 hours of receiving your order.

Email info@aniqacollections.com and include:
• Your order number
• Clear photos of the issue

Our team will review your request and ensure the issue is resolved as quickly as possible.

Since every piece is made to order, exchanges for sizing errors on your behalf are usually not possible.

If your situation is unique, please feel free to contact us and we will do our best to assist you.

Yes, we accept custom sizing requests, depending on the design and fabric availability.
You can contact us to check availability:
• Email: info@aniqacollections.com
• WhatsApp: +971 52 786 2951

Please note that custom sizing may require an additional 2–3 weeks depending on the style and fabric.

Please check the product description on each item page for details.
• Some abayas include a matching scarf
• Some designs include an inner dress
• We also offer separate inner and hijab pieces for purchase

If you need clarification, feel free to contact us via WhatsApp or email.

Yes, Aniqa Collections proudly ships worldwide.

Shipping details:
• Free UAE delivery on orders above 250 AED
• International shipping costs are calculated at checkout
• Free international shipping on orders above 3000 AED

To keep your Aniqa Collections pieces looking beautiful for years, we recommend gentle care:
• Hand wash in cold water using mild detergent
• Alternatively, use a delicate machine cycle inside a laundry bag
• Do not bleach or use strong chemicals
• Air dry only to maintain fabric quality and embellishments
• Iron on low heat, preferably inside out
• For heavily embellished designs, professional dry cleaning is recommended
We offer several secure and convenient payment options:
• Credit & Debit Cards (Visa, Mastercard, American Express)
• Apple Pay / Google Pay
• Shop Pay for faster checkout
• PayPal (where available)

All payments are processed through secure encrypted checkout systems to ensure your information remains safe.
Unable to find satisfactory answers ? Contact Support